Live A Flourishing Life™
Personal / Professional Resilience and Mentoring Programs
The Live A Flourishing Life™ Personal and Professional Resilience and Mentoring Programs are tailored to your personal, business, or organizations specific needs.
Contact Rita to discuss the best program option for your business organization's needs.
(Workplace and Employee Attitudes)
Downloadable PDF
It can be difficult to keep a positive attitude 24/7, especially if you’ve spilled coffee all over your suit, or the dog just ate your new pair of Jimmy Choos. This program will teach you how powerful your attitude really is and the effect it can have on those around you.
In this program participants will be learn practical strategies that will help them understand and re-shape their attitude. Topics include:
- Stop complaining
- Less sick days = more productive days
- We all know the customer is not always right, but…
- Reacting vs responding — what’s the difference?
- Attitude affect on leadership
- Improving teamwork through gratitude
- How to manage those strong feelings
- Motivate yourself and your employees
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program!)
(Communicating With Difficult People)
Downloadable PDF
Does making everyone on your team happy sometimes seem like an impossible task? Not every person is always going to be pleased with your leadership. That’s just how it is. Yet most people know they just have to roll with the punches.
But sometimes there is that one team member who is never happy. If you say “yes,” he says “no;” if you say “store it up high,” she says “stash it down low.” This person disagrees with everything, believing his/her way is the only way; he or she refuses to get on board with the rest of the team. It’s amazing how one individual can make your life miserable. But before you bang your head against the wall again, there are some solutions!
In this program participants will be learn practical strategies, tools and techniques they can put into action immediately. Topics include:
- How to identify problem people
- Acknowledging the challenge
- Preparing for conflict
- Identifying your “buttons”
- Deflating the drama
- Understand the person’s intentions
- Finding common ground
- Assessing the situation
- Listening actively
- Proposing positive alternatives
- Addressing the situation
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel.
(Effective Interpersonal Communication)
Downloadable PDF
It’s bound to happen. Just like the game Telephone we played as kids, you tell the details of the presentation you need created to your assistant, who relays the message to the IT staff manager, who tells her staff what she was told needs to be developed into PowerPoint, and before you know it, the presentation you have to give to your nontech-savvy board looks like the newest wizard movie.
Oftentimes our words are more powerful than our actions, so it is important to ensure that what you have to say is heard the way you intended it to be heard, or who knows what could happen!
In this program participants will be learn practical strategies and techniques to make them more effective interpersonal communicators. Topics include:
- Exploring your interpersonal communication skills
- Understanding contextual communication
- Communication is more than the spoken word
- How good a listener are you?
- Being an assertiveness, not an aggressive, communicator
- Methods of effective communication
- Sometimes good communication means having to say your sorry
- Saying “no” gracefully
- Receiving and providing feedback
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff.
(Personal Resilience Building)
Downloadable PDF
Resilience is not a trait people are born with. Resilience involves behaviors, thoughts, skills, and actions that can be learned and developed in anyone.
In this program participants will be learn practical strategies that will enable them to be effective, resilient people. Areas cover may include:
- Optimistic or Pessimistic? Defining the skills and attitudes that make up resiliency.
- Understanding one’s past and its affect on how we react and respond
- Breaking through old patterns of thinking
- Identify the characteristics and factors that make for resilient people
- Managing strong feelings
- Communication and problem-solving skills
- Techniques for adopting and developing resilient skills and attitudes
- Recognizing characteristics of resilient people
- Tackle fear of failure
- Identify and understand effective communication styles
- Set goals and manage priorities
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program, too!)
(Developing Critical and Creative Thinking Skills)
Downloadable PDF
It’s easier to say, “I am an open-minded person” than it is to actually be open-minded. In order to be a successful critical and creative thinker, one must allow oneself to ponder and dream of possibilities while staying one step ahead of the competition, market or industry.
In this program participants will be learn practical strategies, tools and techniques they can put into action immediately. Topics include:
- Components of critical thinking
- Critical thinking habits
- Critical thinking skills
- Phases of critical thinking
- What would Socrates ask?
- Enhance your creative abilities
- Brainstorming
- Open-ended problem solving
- Trust thyself
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Anyone who must think for a living.
(Emotional Intelligence)
Downloadable PDF
Emotional intelligence —what used to be called “social skills” … “people skills” … “common- sense,” or that old “gut feeling” — is our ability to identify, assess, and control the emotions of oneself, others, and groups.
This program examines the link between emotional intelligence and one’s ability to manage oneself and one’s relationships with others by understanding the four factors of emotional intelligence:
- the perception of emotion
- the ability reason using emotions
- the ability to understand emotion
- the ability to manage emotions
Participants in this program will learn:
- What Emotional Intelligence is and why it matters
- Where emotions come from
- Greater self-awareness
- Awareness of one’s EQ ‘blind spots’
- How to deal with disappointments, challenges and obstacles
- Leveraging emotions to help you think
- How to improve emotional management
- How to strengthen work-related interpersonal skills
- How to form more effective and harmonious teams
- How to lead with greater personal impact and influence
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; team leaders; and human resource professionals.
(Stress Management and Resilience Building)
Downloadable PDF
Program Option #1: 3-hour workshop
Details the components of stress management and resilience building, with additional focus on time management and digging out of the multi-tasking morass. The program content will focus on types of stressors predominant for management level employees. Topics may include:
- Identifying various types of stressors
- Techniques to recognize when the body is under stress
- Exploring, uncovering, and discovering stress triggers
- Identifying the characteristics and factors that make for resilient people
- Techniques for adopting and developing resilient skills and attitudes
- Tackling fear of failure
- How to “Ask” without being off-putting
- How to direct your thinking to be more critical and creative
- Understanding various communication styles
- Techniques for effective communication and conflict resolution
- Setting goals and manage priorities
- Time management tips
- Learning from the past: identify the skills and attitudes participants have utilized during a time of difficulty
- Progressive relaxation and mindful breathing technique
Program Option #2: 2-hour program
Outlines the components of stress management and resilience building. The program content will focus on types of stressors predominant for management level employees. Topics may include:
- Identifying various types of stressors
- Techniques to recognize when the body is under stress
- Exploring, uncovering, and discovering stress triggers
- Identifying the characteristics and factors that make for resilient people
- Techniques for adopting and developing resilient skills and attitudes
- Tackling fear of failure
- How to direct your thinking to be more critical and creative
- Set goals and manage priorities
- Progressive relaxation and mindful breathing technique
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program, too!)
(Time Management )
Downloadable PDF
Right . . . As if having one more hour would make the difference.
Time management is a big concern. Our work life (and home life) is filled with more and more duties and obligations and less and less time to get it all done. And while we’ve all heard that old saying, “Time flies when you are having fun,” truth be told…time flies even when you’re not having fun. An effective time management strategy can help you stay on task, accomplish your work, reduce stress, and gain more time for yourself.
In this program participants will be learn practical strategies, tools and techniques they can put into action immediately. Topics include:
- Time Bandits
- Get out of the procrastination pit
- Setting SMART goals
- “The List” – your new best friend
- Freeing yourself from the multi-tasking morass
- Optimizing your time
- Handling interruptions
- The power of “Do Not Disturb”
- Organizing and streamlining your workspace
- Delegate, Delegate
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program, too!)
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