The Live A Flourishing Life™ training programs are tailored to your business or organization's specific needs. Contact Rita to discuss the best program option for your business or organization's needs.
Live A Flourishing Life™ Training Program
- Stress Management / Resilience-Building Programs
- Professional Development Programs
(Stress Management and Resilience Building)
Downloadable PDF
Program Option #1: 3-hour workshop
Details the components of stress management and resilience building, with additional focus on time management and digging out of the multi-tasking morass. The program content will focus on types of stressors predominant for management level employees. Topics may include:
- Identifying various types of stressors
- Techniques to recognize when the body is under stress
- Exploring, uncovering, and discovering stress triggers
- Identifying the characteristics and factors that make for resilient people
- Techniques for adopting and developing resilient skills and attitudes
- Tackling fear of failure
- How to “Ask” without being off-putting
- How to direct your thinking to be more critical and creative
- Understanding various communication styles
- Techniques for effective communication and conflict resolution
- Setting goals and manage priorities
- Time management tips
- Learning from the past: identify the skills and attitudes participants have utilized during a time of difficulty
- Progressive relaxation and mindful breathing technique
Program Option #2: 2-hour program
Outlines the components of stress management and resilience building. The program content will focus on types of stressors predominant for management level employees. Topics may include:
- Identifying various types of stressors
- Techniques to recognize when the body is under stress
- Exploring, uncovering, and discovering stress triggers
- Identifying the characteristics and factors that make for resilient people
- Techniques for adopting and developing resilient skills and attitudes
- Tackling fear of failure
- How to direct your thinking to be more critical and creative
- Set goals and manage priorities
- Progressive relaxation and mindful breathing technique
Who should attend?
Frankly, we think everyone needs this program, period! Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff.
(Personal Resilience Building)
Downloadable PDF
Resilience is not a trait people are born with. Resilience involves behaviors, thoughts, skills, and actions that can be learned and developed in anyone.
In this program participants will be learn practical strategies that will enable them to be effective, resilient people. Areas cover may include:
- Optimistic or Pessimistic? Defining the skills and attitudes that make up resiliency.
- Understanding one’s past and its affect on how we react and respond
- Breaking through old patterns of thinking
- Identify the characteristics and factors that make for resilient people
- Managing strong feelings
- Communication and problem-solving skills
- Techniques for adopting and developing resilient skills and attitudes
- Recognizing characteristics of resilient people
- Tackle fear of failure
- Identify and understand effective communication styles
- Set goals and manage priorities
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Frankly, we think everyone needs this program, period! Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff.
(Emotional Intelligence)
Downloadable PDF
Emotional intelligence —what used to be called “social skills” … “people skills” … “common- sense,” or that old “gut feeling” — is our ability to identify, assess, and control the emotions of oneself, others, and groups.
This program examines the link between emotional intelligence and one’s ability to manage oneself and one’s relationships with others by understanding the four factors of emotional intelligence:
- the perception of emotion
- the ability reason using emotions
- the ability to understand emotion
- the ability to manage emotions
Participants in this program will learn:
- What Emotional Intelligence is and why it matters
- Where emotions come from
- Greater self-awareness
- Awareness of one’s EQ ‘blind spots’
- How to deal with disappointments, challenges and obstacles
- Leveraging emotions to help you think
- How to improve emotional management
- How to strengthen work-related interpersonal skills
- How to form more effective and harmonious teams
- How to lead with greater personal impact and influence
Program options:
- Option 1: Three-hour presentation
Who should attend?
Mid-level management; supervisory / operative level management; team leaders; and human resource professionals.
(Developing Critical and Creative Thinking Skills)
Downloadable PDF
It’s easier to say, “I am an open-minded person” than it is to actually be open-minded. In order to be a successful critical and creative thinker, one must allow oneself to ponder and dream of possibilities while staying one step ahead of the competition, market or industry.
In this program participants will be learn practical strategies, tools and techniques they can put into action immediately. Topics include:
- Components of critical thinking
- Critical thinking habits
- Critical thinking skills
- Phases of critical thinking
- What would Socrates ask?
- Enhance your creative abilities
- Brainstorming
- Open-ended problem solving
- Trust thyself
Program options:
Who should attend?
Anyone who must think for a living.
Professional Development Programs
(Resilient Leadership)
Downloadable PDF
Resilience is not a trait people are born with. Resilience involves behaviors, thoughts, skills, and actions that can be learned and developed in anyone.
In this program participants will be learn practical strategies that will enable them to be effective, resilient leaders. Areas cover may include:
- Optimistic or Pessimistic? Defining the skills and attitudes that make up resiliency.
- Understanding one’s past and its affect on how we react and respond
- Breaking through old patterns of thinking
- Identify the characteristics and factors that make for resilient people
- Managing strong feelings
- Communication and problem solving skills
- Techniques for adopting and developing resilient skills and attitudes
- Recognizing characteristics of resilient people and resilient leaders
- Case study: the resilient leader
- How to apply resilient leadership skills in your business
- Build stronger relationships with coworkers and customers
- Tackle fear of failure
- Identify and understand effective communication styles
- Set goals and manage priorities
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program!)
(Team Building/Teamwork)
Downloadable PDF
Sometimes it is okay to go it alone, but most successful managers are only as successful as the team they lead. To build a successful team you don’t need to break out the pom-poms. The right amount of support, guidance, encouragement, and good team spirit will take a team to the top.
In this program managers will learn:
- Boss, teacher, leader, friend?
- Lead, facilitate, motivate
- Building an effective team
- Team building activities
- Getting problem players back on the team
- Helping exceptional players realize their full potential
- Getting the most out of your team
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management.
(Team Leadership/Team Facilitator)
Downloadable PDF
Leading is not as easy as one often thinks. Being given the title of manager, executive, or chief does not mean that those who work for you are going to automatically follow you. So, what does it take to make a great leader? Do you need to be a born leader in order to succeed?
In this seminar managers will learn practical strategies that will help them develop their leadership talents and abilities. Topics include:
- Are leaders born or made?
- The making of a great leader
- What is your vision?
- Getting your team on board
- Communicating effectively
- Sharing the responsibilities
- Leading by example
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management.
(Time Management )
Downloadable PDF
Right . . . As if having one more hour would make the difference.
Time management is a big concern. Our work life (and home life) is filled with more and more duties and obligations and less and less time to get it all done. And while we’ve all heard that old saying, “Time flies when you are having fun,” truth be told…time flies even when you’re not having fun. An effective time management strategy can help you stay on task, accomplish your work, reduce stress, and gain more time for yourself.
In this program participants will be learn practical strategies, tools and techniques they can put into action immediately. Topics include:
- Time Bandits
- Get out of the procrastination pit
- Setting SMART goals
- “The List” – your new best friend
- Freeing yourself from the multi-tasking morass
- Optimizing your time
- Handling interruptions
- The power of “Do Not Disturb”
- Organizing and streamlining your workspace
- Delegate, Delegate
Program options:
- Option 1: Three-hour presentation
Who should attend?
Frankly, we think everyone needs this program, period! Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff.
(Conflict Management/Conflict Resolution)
Downloadable PDF
Whether you manage five employees or five hundred employees, all managers deal with some level of conflict on a daily basis. Not all conflict is bad, however. Yet, without resolution, conflict often recycles old arguments and disagreements. With proper resolution tools, some conflict can be turned into opportunities.
In this program, participants will learn practical strategies, usable, relevant and confidence building tools to help them handle difficulties more effectively.
- What is conflict management
- What is conflict resolution
- Why do we avoid conflict
- Stopping the downward spiral
- Resolving conflict rationally and effectively
- verbal de-escalation tactics
- how to de-escalation effectively
- how to de-escalation positively
- Listen first, react later
- Bringing both sides together
- Compromise without giving in
- Resolving issues that conflict brings to the surface
- Increasing understanding and increased cohesion
- Brainstorming and negotiating the solution
Program options:
- Option 1: Three-hour presentation
- Option 2: Full-day seminar
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program!)
(Workplace and Employee Attitudes)
Downloadable PDF
It can be difficult to keep a positive attitude 24/7, especially if you’ve spilled coffee all over your suit, or the dog just ate your new pair of Jimmy Choos. This program will teach you how powerful your attitude really is and the effect it can have on those around you.
In this program participants will be learn practical strategies that will help them understand and re-shape their attitude. Topics include:
- Stop complaining
- Less sick days = more productive days
- We all know the customer is not always right, but…
- Reacting vs responding — what’s the difference?
- Attitude affect on leadership
- Improving teamwork through gratitude
- How to manage those strong feelings
- Motivate yourself and your employees
Program options:
- Option 1: Three-hour presentation
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff. (Frankly, we think everyone needs this program!)
(Communicating With Difficult People)
Downloadable PDF
Does making everyone on your team happy sometimes seem like an impossible task? Not every person is always going to be pleased with your leadership. That’s just how it is. Yet most people know they just have to roll with the punches.
But sometimes there is that one team member who is never happy. If you say “yes,” he says “no;” if you say “store it up high,” she says “stash it down low.” This person disagrees with everything, believing his/her way is the only way; he or she refuses to get on board with the rest of the team. It’s amazing how one individual can make your life miserable. But before you bang your head against the wall again, there are some solutions!
In this program participants will be learn practical strategies, tools and techniques they can put into action immediately. Topics include:
- How to identify problem people
- Acknowledging the challenge
- Preparing for conflict
- Identifying your “buttons”
- Deflating the drama
- Resolving conflict rationally and effectively
- verbal de-escalation tactics
- how to de-escalation effectively
- how to de-escalation positively
- Understand the person’s intentions
- Finding common ground
- Assessing the situation
- Listening actively
- Proposing positive alternatives
- Addressing the situation
Program options:
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel.
(Effective Interpersonal Communication)
Downloadable PDF
It’s bound to happen. Just like the game Telephone we played as kids, you tell the details of the presentation you need created to your assistant, who relays the message to the IT staff manager, who tells her staff what she was told needs to be developed into PowerPoint, and before you know it, the presentation you have to give to your nontech-savvy board looks like the newest wizard movie.
Oftentimes our words are more powerful than our actions, so it is important to ensure that what you have to say is heard the way you intended it to be heard, or who knows what could happen!
In this program participants will be learn practical strategies and techniques to make them more effective interpersonal communicators. Topics include:
- Exploring your interpersonal communication skills
- Understanding contextual communication
- Communication is more than the spoken word
- How good a listener are you?
- Being an assertiveness, not an aggressive, communicator
- Methods of effective communication
- Sometimes good communication means having to say your sorry
- Saying “no” gracefully
- Receiving and providing feedback
Program options:
Who should attend?
Mid-level management; supervisory / operative level management; customer service personnel; sales staff; case managers, clinical staff.
Downloadable PDF
No matter the size of your business or type of industry, developing good networking skills and strategies is critical to your business' success. While most people are not born with good "people skills," you can, however, learn to be a good, if not great, networker.
In this program, participants will learn practical strategies, usable, relevant, and confidence building tools to help them handle networking more effectively and build strong business relationships.
- The many goals of networking
- Identifying your networking personality style
- Identifying networking “stress”
- Discussion of communication skills
- Clarifying your networking needs
- Building networking relationships
- Building networking relationships
- How to develop a networking database
- Setting networking goals
- Networking role play
- Business networking tips and strategies that work
Program option:
Who should attend?
Frankly, we think everyone needs this program, period!
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